Part of TEMS™ · for organisations
Can this enterprise scale?
The Enterprise Capability Index™ reads how capable an enterprise's systems are, across 8 dimensions and 48 evidence-based statements. It's completed by the CEO or a delegate alongside a TISC engagement partner, in about 45 to 75 minutes.
- 8 dimensions
- 48 statements
- 5 capability bands
- 45–75 minutes
Sample reports are illustrative and use fictional people and organisations.
Five capability bands
- Transformational4.6–5.0
- Strategic4.0–4.5
- Professional3.0–3.9
- Emerging2.0–2.9
- Reactive1.0–1.9
Scores are rounded to one decimal place, then placed in a band.
THE DIMENSIONS
Eight dimensions of enterprise capability
Six statements in each, rated from evidence, with the assessor's confidence recorded for every dimension.
- L
Leadership & Governance
The clarity, discipline and effectiveness of leadership and governance.
- C
Culture
The lived values, behavioural norms and psychological climate.
- P
People (HR & Workforce)
How well people-management systems are designed and run.
- M
Process Management
How operational processes are defined, owned and followed.
- T
Technology & Digital
How technology enables performance and decision-making.
- R
Risk & Compliance
How risk and regulatory obligations are identified and governed.
- F
Performance Management
How performance is defined, measured and managed.
- K
Customer & Stakeholder
How the enterprise engages customers, partners and stakeholders.
HOW IT WORKS
Three steps, nothing hidden
- 1
Agree the scope
TISC and your leadership agree which entity or business unit is assessed, and who the assessors are.
- 2
Rate from evidence
Assessors work through 48 statements, add evidence notes and record their confidence for each dimension.
- 3
Validated reading
The TISC Assessor validates the result. Alongside CCI™ and SRI™, it feeds your Entity Capability Index.
ECI™ is one of three TEMS™ indices. With the other two, it builds your Entity Capability Index. No single index is the whole picture.
See ECI™ with your own organisation
Book a demo with a business email. We'll set up a demo account so you can try it with your team.